Client Services Coordinator Job Description
Client Services Coordinator · Mid-Level · Client Operations
Template job description for a client services coordinator focused on project logistics, communication, and client experience.
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Role summary
The Client Services Coordinator ensures projects run smoothly by coordinating schedules, documentation, and client touchpoints across the delivery team.
Responsibilities
- Manage meeting scheduling, agendas, and follow-up tasks for client engagements
- Track milestones, deliverables, and internal approvals against project plans
- Prepare status reports and meeting notes for clients and leadership
- Serve as a responsive point of contact for routine client requests
- Maintain contracts, statements of work, and project folders
- Support onboarding of new clients and resource allocation workflows
Requirements
- 2+ years of client services, project coordination, or account support experience
- Excellent organizational and written communication skills
- Proficiency with CRM, PSA, or project management tools
- Professional demeanor in client-facing interactions
- Bachelor’s degree or equivalent practical experience
Nice to have
- Experience in consulting, legal, accounting, or marketing services
- Familiarity with time tracking and billing workflows
- Event or workshop coordination background
Benefits
- Competitive salary
- Health, dental, and vision benefits
- Paid time off and remote-friendly options where applicable
- Exposure to diverse client industries
- Growth into project manager or client success roles
Equal opportunity
We are an equal opportunity employer and value inclusive teams.
This sample job description is for reference only and should be reviewed for compliance with local labor laws.
