How to start a new chat

The Agent is the AI assistant in Plural. You ask it about open roles, applications, applicants, and hiring data in your organization.

Before you start

You must be signed in.
These roles can use the Agent: owner, administrator, hiring manager, and Office Administrator.
Your organization must have the Agent feature.
The Employee role cannot use the Agent.
A candidate account cannot use the Agent.

New chat

In the sidebar, under Agent, select New chat.

You can also press Command+I on a Mac, or Ctrl+I on Windows.

The Agent opens over the page. The heading is Build the right team with the right people. The text below the heading is Search company knowledge, applicants, and résumés. Get answers and grow your team.

A new chat. The heading and composer are on the page.

Question

The composer placeholder is Ask about open roles, applicants, or hiring stats. Use @ to mention people, applications, and more.

Suggested prompts appear above the composer:

Summarize hiring and application statistics
Show open applications
Show career applications from the last week
What open roles are we hiring for?

Type your question in the composer. This example uses What open roles are we hiring for?
Select a suggested prompt if you want to use that text instead.
Select Send message.

The composer. A hiring question is in the input.

While the Agent works, the status can show Working… and Looking up careers, applications, and hiring data. After a tool runs, the status can show Used.

What you can ask

You can ask the Agent to look up hiring data in the current organization. Examples:

Open roles (Careers)
Career applications, including open applications and applications from a date range
Applicants and résumé text
Interviews
Employees, teams, and offices
Organization members
Hiring and application statistics

You can also ask the Agent to create or update a Career, or to update a career application, when your role already has that permission.

The Agent answers in the current organization only. Review the reply before you act on it.

Mention a person or Career

Use @ to attach a record to your question.

Type @ in the composer.
Type part of the name.
Select the record in the list.

The list groups matching records. Groups can include Careers, People, Users, Teams, and Knowledge sources. If there is no match, the list shows No results found.

Add a file

You can attach files to the message.

Select Composer actions.
Select Add attachments.
Choose one or more files.

Model

If your organization has more than one model, the composer shows Select model. Open Select AI model and select a model. While models load, the control shows Loading models….

View a recent conversation

The Agent stores your chats. You can open a recent chat from the header or from the sidebar.

Select Recent conversations.
Select the chat you want.

Recent conversations. The menu is open in the Agent header.

If you have no chats yet, the menu shows No conversations yet. While chats load, the menu shows Loading conversations….

In the sidebar, if you have recent chats, select Recent chats next to New chat. Then select the chat title. The sidebar shows up to five recent chats.

Another chat

Select New chat in the Agent header.

New chat in the header stays disabled until the current chat has a message.

Close

Select Close agent, or press Escape.

After you finish

You see the Agent chat. After you send a question, the Agent looks up hiring data and replies in the thread.

Select Disclaimer if you want to read AI Features in Plural — Acknowledgment of Use.